I previously was paying about 0 per month for cable TV services.
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I agreed to a 1 year AT&T-Direc TV bundle contract for the bundled services.
A phone installation date of June 14, 2017 was set. Christine stated that I would be charged $180 if I cancelled my bundled service agreement within 1 year.
I spoke with AT&T representative Via Tomos from AT&T Office of the President on 12/18/17 about my account situation.
She stated that I cancelled the contract and was responsible for late termination fees and other charges.
On June 14, 2017 AT&T removed my landline and installed a digital line with phone & internet.
For some inexplicable reason AT&T created a new account (#251257181) with the phone installation.
The company current serves over 100 million mobile customers. I paid per month for AT&T landline phone and I paid 0 per month for Direc TV cable with HBO. I was quoted a total price of 9.96 per month with tax for AT&T internet, phone service for .99 (Advertised price), and Direc TV Family Package with HBO only for .97(Advertised price).
I was an AT&T landline customer for 37 years with a sterling payment record. AT&T phone installation cost was and would be paid in 3 equal installments (/month) attached to my cable bill.
The American Telephone and Telegraph Company (AT&T for short) has a long history dating back to Alexander Graham Bell.
In recent history, the company was known as SBC Communications after the government break-up of the original AT&T in 1983.
AT&T representatives acknowledged seeing notes on my account regarding the closing of my DIRECTV account but didn’t understand the reason.