They should be tailored to your organisation’s particular needs and circumstances as well as those of its volunteers.
In line with best risk management practices, a volunteer should be inducted into an organisation, appropriately trained, and provided with copies of all relevant policies and key documents.
For more information on the review, please visit the Australian Consumer Law Review page.
The guide to the Australian Consumer Law for fundraising and other activities of charities, not-for-profits and fundraisers sets out general principles, supported by examples, to assist the charity and fundraising sector in understanding its obligations under the ACL.
The Australian Institute of Family Studies provides an overview of child protection legislation in each state and territory in Australia, as well as other useful resources.
We have also developed fact sheets relevant to Victorian and NSW community organisations (see the Victorian and NSW sections below).
Check out our sharing economy platforms page for tips on sharing fair as consumers and traders and be sure to watch the six educational videos.” Australians love their live experiences.
From music, food and arts festivals to sports events, expos and conventions.
“While sharing economy platforms can provide a new and convenient experience for purchasing and hiring goods or services, questions around consumer and trader protection often come with the new territory.
If you hire or buy goods and services through an online marketplace or sharing economy platform, you are protected by the Australian Consumer Law (ACL) if things go wrong, in the same way as you would be if you were to buy in store.
It is important that your organisation understands what kind of ‘worker’ everyone involved with you is under law, as this affects their rights and your obligations.
The question of whether a person is a volunteer (as opposed to an employee or independent contractor) depends on the features of the relationship between a person and an organisation, rather than the name given to that relationship - just because you call a worker a 'volunteer' does not necessarily mean the law agrees with your description!
We note that The Department of Immigration and Border Protection has openly encouraged those living in the community, either under community detention arrangements or on a bridging visa, to engage in volunteering as a way to become involved in their local community, build relationships and obtain new skills.