A PR spokesman responded: “At Elite Singles, our aim is to provide the best service to our customers; this includes the cancellation of subscriptions.
Our members in South Africa are able to cancel their account up to 24 hours before renewal Members can cancel their subscriptions either on the website itself, via e-mail or using the contact form.
We have made it a priority to ensure that our website is safe and secure so that our elite clients can relax and enjoy a hassle free experience all back up with full profile checks and full customer support.
The manner in which we stand out from other websites that specialise in online dating is that we offer high-end online dating for singles that come from professional and successful backgrounds.
For the majority of the people that fit into this social bracket their hours for socialising are somewhat limited meaning finding the time to meet someone special can be difficult.
Given their nature of wanting to succeed in everything they do, they will also want to meet people who enjoy the finer things in life and so will want to use a website that has a database full of people who come from similar backgrounds and who have similar tastes and aspirations.
matching personalities, gender, age, profession, levels of education and other variables.
So far, so good; but the reality is matches are hardly ever made in heaven and cancelling membership is not particularly easy, a reader told me.I tried to cancel the automatic renewal immediately, but couldn’t because it involved cancelling my profile, which of course I wanted to use I tried the site for a while but found it to be full of fake profiles and people trying to lure me off the site. “Then, towards the end of May, I received a mail from them saying my membership had expired and automatically been renewed because I had failed to notify them at least 24 hours in advance that I wanted to cancel.They had tried to take R1 014 from my account, but had been blocked.A European site operating in a few countries, Elite za, which touts itself as “SA’s no 1 dating site for educated singles and professionals!” offers a “partnership service” for South African singles “looking for long-term commitment”.For app payments, these can be cancelled via Google Play or i Tunes depending on operating system.