Global address list is not updating on client

9121 - OALGen successfully loaded the hierarchy table for /.

(\Global Address List) 9131 - OALGen is attempting to open the Public Folder which stores Offline Address Lists.

global address list is not updating on client-27global address list is not updating on client-77global address list is not updating on client-87

I have been spending a fair amount of time in the newsgroups lately, and I have seen a lot of posts around new objects not showing in the Offline Address List when clients are running in Outlook cached mode. This is very important because in medium to large sized environments there is a good chance that when you update the Offline Address List, the OAB Generation server will be reading the Global Address List objects from a domain controller that has not received the new objects that were created.1.

This is a fairly easy process to troubleshoot if you know where to look and what to look for. Microsoft Outlook 20 clients are configured for cached mode by default. An Outlook client will download the Offline Address Book assigned to the user when it synchronizes with the user’s mailbox for the first time.

I didn't create the server and this is kind of my first exposure to the settings and all that.

I created a new OAB with both distribution methods this morning.

I created an alternative OAB, connected it to the Default GAL, made that OAB the defualt OAB, and tried to download it through Outlook. The first thing I would do is switch to either web only or mixed (web and public folder).

Then once set, run get-offlineaddresbook | update-offlineaddressbook Wait 20 minutes or so for it to update, then check in the Application log to see if there are any generation errors.

Once Outlook completes a full OAB download, it checks for updates every 24 hrs from the last successful update.

- Incorrectly editing the registry can cause serious problems that may require you to reinstall your operating system.

There are two really basic things that must be understood before troubleshooting any process: One way to verify this is to turn up diagnostic logging to maximum or expert, and then rebuild your Offline Address List.

This will be done two different ways depending on the version of Exchange you are running (Exchange 2003 or Exchange 2007).

I'm having an issue with Exchange 2010 and Outlook 2010. This problem started after we flattened our domain. We migrated all the users from the the sub to the top using the ADMT and then we took down sub. To be sure, does OWA (which uses live information) reflect the GAL correctly? The first thing you should do is on a test workstation, is delete the *files.


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